DeepakAbhi on Sat, 21 Dec 2019 15:18:20

I develop the program in visual basic through visual studio  after installation to another computer the program is not running. 


Ashidacchi on Sun, 22 Dec 2019 22:52:32


I'm afraid you need to provide more detailed information about the issue.
(e.g. its behavior, error message etc. after launching the program)


Dylan Zhu-MSFT on Mon, 23 Dec 2019 03:40:03

Hi DeepakAabhi,

Sorry for delay in reply.

Could you run this program on primary computer normally? If so, please check if the program is compatible with another computer environment. 

In addition, we appreciate that you could share the error here, which could help us analysis this issue better.

Looking forward to your reply.

Best Regards,


Perry Qian-MSFT on Thu, 26 Dec 2019 10:27:32

Hi DeepakAabhi,

Did you have any update? 

Besides, what the version of your Visual Basic, is it 6.0 version? And as far as l know, it's not compatible with Windows 10 OS. And any useful info will help us troubleshot your issue.

If you cannot open the installation program,

You can try these:

1. shut down any third-party programs to create a pure environment.

2. right-click on the installer-->Properties-->Compatible-->choose Run this program in compatible for to the your operating system.

Look forward to hearing from you.

Best Regards,