Error when creating a site

Category: sharepoint 2013 - general discussions and questions


Beanbag2000 on Fri, 13 Oct 2017 15:24:31


Admin can create sites but when the students try to create a site it gives an error 500. We are using Office 356 online I have checked the settings that everyone can create sites so not sure what is blocking the students creating sites. 

Any help would be amazing. 

Thank you. 


Trevor Seward on Fri, 13 Oct 2017 15:56:20

An HTTP 500 is a server-side error. Since you're using O365, you would need to open a support case with Microsoft via the Office 365 Portal.

Murugesa Pandian on Sat, 14 Oct 2017 04:28:34


Are they creating the sub site in office 365  or site collection ?. Usually Global Administrator or SharePoint Online Administrator role only can be used to create the site collection(tenant).

Example :

If students having full or Site collection administration permission then they can able to create the subsite.

Example :

Linda ZL on Tue, 17 Oct 2017 02:09:16

Hi Beanbag2000,

Please clear the browser’s cache and cookies and compare the results.

Try creating site using another browser and see if the issue is resolved.

Best regards,

Linda Zhang