Portal is having trouble connecting to the configuration database

Category: azure pack


goblue2005 on Thu, 30 Jun 2016 12:40:48

All of the Azure Pack sites are now failing (tenant site, admin site, etc), with the trouble connecting to database error.

I can manually configure an ODBC connection with the azure SQL account and connect to the config database succesullly, so it doesn't appear to be an issue with the database or SQL account.

In the MgmtSvc-Adminsite Event Viewer, I'm getting the following error that correlates with the error trying to open the site:

Error:ErrorController: Url:https://adminsite.gm.com/Error/MgmtSvcErrorConfigStore, operationName:Error.Index, version:, accept language:en-US, subscription Id:, client request Id:, principal Id:, page request Id:, server request id:

I've rebooted the environment, run through the configuration site to recreate the database connection string, etc, to no avail.  

Any ideas?


borisnikitenko on Mon, 30 Oct 2017 10:57:13

same thing happens from time to time (and now too) - then accidentally goes itself away. Have no idea how to fix it - do you have?