How to resolve: Upload failed. The server version of this file was updated by another author.

Question

Paul Byrum on Sat, 17 Nov 2012 22:01:14


Hello,

I check out an Excel 2010 file, open the file and try to save it, and I see this message.

Upload failed. The server version of this file was updated by another author. Keep my version. Keep server version.

Can you tell me why this is happening and how to prevent it?

Thanks.





Replies

Al Capone 77777 on Sun, 18 Nov 2012 09:35:36


Do you have versioning enabled on the document library?

Paul Byrum on Mon, 19 Nov 2012 17:05:18


Yes, I have version turned on.

Paul Byrum on Mon, 19 Nov 2012 17:33:30


Note:  This error can happen within a few minutes of the file being checked out.

Paul Byrum on Mon, 19 Nov 2012 18:21:27


Now, I turned versioning off and I don't have the file checked out, but the error message still appears when I try to save the file for the first time opening it:

Upload failed. The server version of this file was updated by another author.

Any other suggestions would be much appreciated.

Paul Byrum on Mon, 19 Nov 2012 19:01:54


Actually, it just seems to be with Excel files.

Paul Byrum on Mon, 19 Nov 2012 21:36:09


Sorry, for the multple posts. It seems like if the user double clicks the save button quickly, then the message appears. However, if you click less frequently, then the message does not appear.

Al Capone 77777 on Tue, 20 Nov 2012 12:18:51


That might bethe problem . If you can refer to :

url://social.technet.microsoft.com/Forums/en-NZ/sharepointadminlegacy/thread/7966c35d-b815-4951-8374-d64840ccf16c

When try to save it the database on that file. You database server can be runing slowly and it will take some time to unlock.

Do you have a machine dedicated for the database server?


Paul Byrum on Tue, 20 Nov 2012 16:51:26


The SQL Server database for the site is on the same box as the SharePoint Server. Not recommended, but we are a small organization with not alot of users of SharePoint.

I am fininding to avoid the message, don't click to save too frequenetly.