Question

Derek Dongray on Thu, 08 Mar 2018 10:35:30


I've registered my personal Windows Live account, which I used to use for Microsoft Connect, to be used on Microsoft Collaborate. The email address is associated with my company of which I am the sole director. The account is not linked to AD Azure.

When I try to access Support on Collaborate I get a message:



How do I find out who is the account administrator of my Microsoft Live Account?


Replies

Mattew Wu on Fri, 09 Mar 2018 03:09:23


Hi Derek,

The global administrator is the owner of your company account. If the role of your account doesn't have permission to access this page, you might request for changing the role of your account.

Best regards,

Zhendong Wu 

Derek Dongray on Fri, 09 Mar 2018 23:21:44


You complete missed the point of the question.

Valedon Ltd is a company I created while working as a contractor. valedon.co.uk is the domain owned by Valedon Ltd. I created all valid email addresses in this domain and signed up to Microsoft for a Live account with the username derek@valedon.co.uk so no other accounts in this domain or company should exist.

So why does Microsoft ask me to contact the "account administrator of my Microsoft Live Account" when, apart from someone at Microsoft, it has to be me and if it isn't I want to know why!

You say I should "request for changing the role of your account" but who, at Microsoft presumably, do I send the request to?