Can't create developer account

Category: windows apps - register and manage account

Question

Magius96 on Fri, 06 Jul 2018 18:57:33


I go thru the link at https://www.xbox.com/en-US/developers/creators-program to join the creators' program, but I get sent to a page that says "Not Authorized" and "You don't have permission to perform this task. For assistance, contact your account administrator."  The "contact your account administrator" portion is a hyperlink right back to the same error page.

What is wrong with my account, and how can I fix this?  BTW, there is no administrator because this is my personal account.  It's not related to any company at all.

--EDIT--

Just found another page that says "We're sorry, you don't have permission to access this page because your Dev Center account has been deactivated. For assistance, please contact support."



"Coding your life, Compiling your dreams, and crashing your future."



Replies

Daisy Tian on Mon, 09 Jul 2018 08:05:40


>What is wrong with my account

Could you sign in Dev Center with your develop account successfully now ? If you can sign in Dev Center, your account probably got deactivated temporarily because of some update you made. 
If you can't sign in Dev Center,your account may violate the relevant policies or agreements of Microsoft and possible to get deactivated or removed by Microsoft. In general, if the account is removed, you could receive an email (Please check your email and spam) about your account, you can reply to it to ask for what you want. 
You can also make a support ticket to ask the support for help.Please click " contact us" and select a proper support topic to submit an incident.
For policy information please refer to Microsoft Store Policies and App Developer Agreement.
Best Regards
Daisy   Tian 

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