Question

Francis Colgan (MSFT CSG) on Thu, 02 Jun 2016 12:49:42


From Ganapatsa (@Kalburgiga) via Twitter who tweets:

“Getting error accessing Windows Azure Cache. Created new one no success.  Connection terminated or reached maxbuffer size HELP

Here is the detailed error message":

Customer was sent the documentation on http://stackoverflow.com/questions/8925189/appfabric-cache-errorcodeerrca0016substatuses0001 and https://blogs.msdn.microsoft.com/akshar/2011/05/01/azure-appfabric-caching-errorcodeerrca0017substatuses0006-what-to-do/ however these did not help the customer.

The customer also added: “This has been happening since 01-Jun-2016. Any timeline for getting it resolved?”.

Tweet URL: https://twitter.com/Kalburgiga/status/738297486297600001

Appreciate if you may be able to assist the customer on this matter.

Thanks,
@AzureSupport


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Replies

Francis Colgan (MSFT CSG) on Fri, 03 Jun 2016 06:31:17


Updating for the record:

Our team is aware of a recent Azure Cache issue which occurs after windows update. There is a temporary workaround available on https://gist.github.com/JonCole/5dd6b120ec0eead9e71eb2eccbdaee89