Unable to validate custom domain for HTTPs

Category: azure cdn


Matteo Bortolazzo on Wed, 16 Jan 2019 12:10:21

Hi, I have a Premium Verizon CDN. I added a custom domain to the endpoint.

Then I enabled HTTPs, createsd the CNAME and waited 24+ hours but the verification is still pending and I didn't received the email.

What can I do?


TravisCragg_MSFT on Thu, 17 Jan 2019 20:36:20

There are some rare circumstances which can cause verification to take an abnormal amount of time, sometimes longer than 24 hours. If you are still having this issue please open a support request for them to take a look at this further. If you are unable to open a support request or you do not have a support plan, please Email me at AzCommunity@microsoft.com with your Subscription ID and a link to this post, and I will enable a one-time free support request for your subscription to look into this further. 

Matteo Bortolazzo on Thu, 17 Jan 2019 21:04:37

I sent you the email,

Thank you!!!


I'm unable to send you the email:

"Your message to cxpcommdai@microsoft.com couldn't be delivered."

TravisCragg_MSFT on Thu, 17 Jan 2019 23:17:26

I was able to get the Email, and support has been enabled for your subscription.