Question

Neil Goldstein (EASI) on Thu, 20 Oct 2016 17:38:08


Three times in the last 72 hours I have received alerts for Error 68501 followed shortly by as message that "Virtual machine health is OK". The machine gets to the "OK" stage without any intervention - no scripts, automation, or human action are performed.

Sometimes I'll it will flip from Critical to OK every 15 minutes, sometimes takes an hour to flip.

This didn't start occurring until a few weeks after upgrading to the 5.1.1700.0 version of the provider. I have already run a full resync.

Anyone else seeing issues with ASR storage access glitches?

Configuration:

On-Premise Hyper-VM without VMM, with Hyper-V host being Server 2012 R2 and protected VM guest also being Server 2012 R2. ASR is classic (pre-ARM) service, purchased through Azure Direct (vs part of OMS suite for example)

Anyone else having similar glitches last few days?

Thanks!

-Neil




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Replies

Ajay Kumar .N on Fri, 21 Oct 2016 15:20:03


Hello Neil,

Thank you for posting here!

Check for any issues in the Event Viewer logs (Applications and Service Logs - MicrosoftAzureRecoveryServices) on the Hyper-V host server.

Please download the latest agent (5.1.1720) from http://aka.ms/downloaddra url;
if the above link does not give you the .1720 Agent then please download it fromhere

Check to see if that helps and let us know.

Regards,
Ajay

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Neil Goldstein (EASI) on Fri, 21 Oct 2016 22:18:55


I will have to wait until late this weekend to deploy the new agent, so will update on Wed if the problem has not come back.

-Neil