Question

Phil at Colwick on Thu, 18 Dec 2014 12:49:43


Does anyone know why this happens when I try to run Azure Backup console? It just sits there at step 2 of 3 saying Loading Policy Information, then times out with an error asking me to try later. This happens repeatedly.


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Replies

MedicalS on Sun, 21 Dec 2014 09:35:45


Hi,

First please check if it is caused by network connection issue - Azure Backup needs to contact Azure server so make sure there is no block (like firewall) which affected the connection. You can test to disable firewall for a while to see the result.

And for the 2 error message (Loading Policy Information and "try later") please help collect a screenshot if available

You may not able to upload in thread so you can also upload your pictures to an online storage site (like OneDrive).

spug1 on Tue, 06 Dec 2016 16:16:53


did you get anywhere with this? I'm having the same prob, and backup is failing - works again after server reboot, so assume it's a service issue - just need to find out which one!

spug1 on Thu, 15 Dec 2016 16:15:58


removing all azure software from add/remove, then re-installing worked for me (except, now the Azure Tab doesn't show up in the Dashboard anymore - no biggie though!) (WSE 2012 r2)