Kinect for Windows v2 SDK detection problems, HELP

Category: kinect for windows v2 sdk

Question

Sandro Giorgadze on Sun, 20 May 2018 17:55:26


Hi,

I have a Kinect for Windows v2
- windows 10 
- Kinect for Windows SDK 2.0 installed
- intel USB 3.0 extensible Host controller - 1.0 (Microsoft).
Bought the kinect device for motion capture, but have an issue detecting the sensor... 

All is checked green in Kinect Configuration Verifier, except the USB controller one, which says "unknown USB 3.0 port detected. Your USB configuration may support Kinect for Windows..." I know that that's a common issue and some people write, that it's ok to have USB controller unchecked and that the Kinect should run anyway. 

Kinect Studio detects my motion and connects normally, though none of the 3D modelling softwares I use do... Blender 3D won't recognize the device, I have a iclone 7 Kinect Mocap Plug-in - Windows v1.21 and it can't connect to the device, I've got a fastmocap software bought just recently and it says, that the sensor's not detected...

All the solutions provided anywhere on the internet I've found won't work for me. The only thing I'm not aware of is enabling Gen 2.0 or Gen 3.0 via Bios, which one guy says would work... Not sure how to do it and not sure it will work... 
Can someone, somewhere help me somehow, as I'm really close to the super high level of despair. At least let me know that this is the device having problems and that I've got to find some other ways, or help me to find some solution, please

Replies

Bellekci on Mon, 21 May 2018 06:34:24


What is the FPS value you have in Kinect Configuration Verifier?

I think you have the same problem as we do. Described in: https://social.msdn.microsoft.com/Forums/en-US/b6bd8dca-33a8-4bf0-9638-c4b752e23deb/intel-usb-30-extensible-host-controller-10-microsoft-not-compatible-fails-kinect-verifier?forum=kinectv2sdk

Yanis Lukes on Fri, 01 Jun 2018 20:55:02


It is normal since Microsoft no longer offers a list of devices or USB cards that it supports, besides an old thread meant for Kinect for Windows preview. I experience the same thing on a 3.0 port(unstable 26 FPS) and on the PCI-E USB 3.1 card(stable 30 FPS).