Windows Azure Management Portal Error

Category: azure management


SkitsBlack on Tue, 08 Jul 2014 14:20:54

Hello. I get this error: "The Windows Azure Portal encountered an error while trying to acces your subscription."

Why ?

I wait for a answer, thank you !


Valery Jacobs on Tue, 08 Jul 2014 14:25:57

Could you check whether you logged on using a different ID than the one linked to your Azure subscription during an earlier browser session? Normally the Azure Portal login-error message contains details on the cause though.

Are you referring to the Production Portal ( or the Preview Portal (

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Jambor yao on Wed, 16 Jul 2014 03:23:18


Valery's suggestion is helpful to find out the detailed problem, if you think this issue is related to azure account, Please contact support team by creating a support ticket at
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you

Best Regards,