Windows Azure Management Portal Error

Category: azure management

Question

SkitsBlack on Tue, 08 Jul 2014 14:20:54


Hello. I get this error: "The Windows Azure Portal encountered an error while trying to acces your subscription."

Why ?

I wait for a answer, thank you !


Replies

Valery Jacobs on Tue, 08 Jul 2014 14:25:57


Could you check whether you logged on using a different ID than the one linked to your Azure subscription during an earlier browser session? Normally the Azure Portal login-error message contains details on the cause though.

Are you referring to the Production Portal (manage.windowsazure.com) or the Preview Portal (portal.azure.com)?


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Jambor yao on Wed, 16 Jul 2014 03:23:18


Hi,

Valery's suggestion is helpful to find out the detailed problem, if you think this issue is related to azure account, Please contact support team by creating a support ticket at http://www.windowsazure.com/en-us/support/contact/
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0

Best Regards,

Jambor