vikranth s on Sat, 12 Nov 2016 07:56:27
Thank you for posting here!
Did the schedule backup worked before?
What version Azure backup agent are you using?
Kindly install the latest version (2.0.9052.0) of the backup agent from here
and check the status.
Which version of windows operating system are you using?
When you create a backup policy or backup schedule, the MAB agent creates a scheduled task in windows. You can view the scheduled task created
by MAB agent by right clicking on
the start menu > select Run > type: taskschd.msc > expand Microsoft > select Online Backup
Alternatively, you can go to Control
Panel -> Administrative Tools -> Task Scheduler -> expand Microsoft -> select Online Backup
Below is the screenshot of the task:
If there are no errors in Cbengine logs or indication of a job started, then potentially the issue is that
the task scheduler service didn’t invoke the backup or the scheduled job didn’t start.
1.Check the history of the Microsoft-OnlineBackup task
by double clicking the job and looking at the history tab to if there are any errors or the task was initiated:
2.Alternatively, you can look at the Task scheduler event log to determine if the job even got triggered on
those dates, if it did whether it was successful.
located under Application and Services Logs -> Microsoft -> Windows -> TaskScheduler
Note: Step 1 and Step 2 will only show the events if the Task History is turned on. If
you don't see any events under history tab of the task or Taskscheduler event log then Task History is most likely disabled. You can turn on Task History by Clicking on Task
Schedule (local)-> Click on Action menu -> Click on Enable
All Tasks History
3.Ensure the Microsoft-OnlineBackup
task is not
disabled or deleted.
it is disabled, then enable the task. If the task was missing, then simply going through
MAB UI to modify the schedule and then simply going through the Schedule Backup wizard and clicking Finish should
recreate the scheduled task.
4.If the task is present and enabled, then right click on the task and select run to try to reproduce the
error but first enable "allow task to be run on demand" must be checked in the settings tab of the task in order to run the
Try to run the task and check the history of Task Scheduler to see if there is an error logged.
5.Inside the actions tab you will see in the details the actual PowerShell cmdlet the task is attempting to
run, run that command manually from a PowerShell window to see if it works or you can produce an error.
6.If the execution policy for PowerShell is set to restricted, then the PowerShell cmdlet execution may fail.
You can validate the execution policy by running the following command:
If this the case, you may be able to reproduce the issue by running the cmdlet from PowerShell directly. You
can set the execution policy to unrestricted or remotesigned.
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