Abhilash.S on Fri, 09 Nov 2018 17:17:32

We have a publishing site where site collection admin editing pages content and publishing. But none of the users could see changes.

Pages have been Checked-in and published major version. But still not visible.

We could see version history of the page as changed.

It is happening with particular site admin. If we edit the same page and publish, it works.
We removed site admin from site collection and added back. But issue still exist.



Lakshmanan Sethu on Fri, 09 Nov 2018 18:36:42

Please check these three items

  1. Manage Files With No Checked In Version: Go to Library Settings and click the "Manage files which have no checked in version" link. If users have uploaded files but not checked them in, the users who uploaded the documents will be the only ones who can see them. Fortunately, the site owner can take ownership of checked out files, then check them in.
  2. Version Access: Go to Library Settings and click the "Versioning Settings" link. If "Content Approval" is turned on, then only people with access to Approve items will be able to see unapproved items. Similarly, if "Create major and minor (draft) versions" is checked, double-check what the "Draft Item Security" is set to-- you probably want it to be "Any user who can read items"
  3. Permissions: Finally, go to Permissions for this document library and confirm that there are no documents or folders with unique permissions.

Lisa Chen1226 on Mon, 12 Nov 2018 09:41:30

Hi Abhilash, 

Check the version settings of your pages library, if you choose "Require content approval for submitted items?"
Make sure the document is approved. 

Besides, check the current view to make sure your filter is set to: "Show all items in this view". 

Best Regards, 

Lisa Chen 

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Abhilash.S on Tue, 13 Nov 2018 17:07:54

All settings looks fine.
As mentioned, issue is only when particular site admin edits and publish the page.

It is working fine for other admins.


Lisa Chen1226 on Fri, 16 Nov 2018 10:40:33

Hi Abhilash,

Have you enabled content approval? If you have chosed "Require content approval for submitted items".

Please remember to approve the page. 

Best Regards, 

Lisa Chen 

Abhilash.S on Fri, 23 Nov 2018 10:00:26

Sorry for delayed response.

No, content approval is not enabled


Lisa Chen1226 on Mon, 26 Nov 2018 10:28:06


How do you remove the user from the site collection? 

Try to remove the user from the site collection from the following URL, then regrant user with site collection administrator:

http://your site collection/_layouts/people.aspx?MembershipGroupId=0

Refer to the following article about how to delete a user from your SharePoint site collection:

Besides, check whether you have set filter on the view.

Best Regards, 

Lisa Chen