functioning snap view requirement - unsure

Category: windows metro apps store


Amy Gx on Wed, 27 Jun 2012 20:02:49

hi as i understand it all metro apps must still function 'be usable' in the snap view state with some exceptions being apps like games which cannot function in snap view are allowed to have a pause screen.

over the last couple of days ive noticed a few apps mainly games that clearly do not function in the snap state like Tap 'n' Pop and Find animals games when you snap them they dont do anything and half the game screen is cut off.  i was to understand that in order to pass store validation and get an app into the store it must have a working snap view but these 2 games clearly dont or do and are just unusuable

maybe its my computer messed up and not displaying them correctly or a mistake during validation that these apps were given the ok but they puzzle me and make me wonder just what a functioning snap state actually means?

there is nothing wrong with the apps i mentioned they are fun and usable but the fact they are in the store without a proper snap state confuses me.

am i just thinking about it too much hehe


Jesse_F on Wed, 27 Jun 2012 20:17:57

Hello Amy,

Do you have the resolution on your monitor set to at least, 1024 x 768 in landscape orientation? this would be the very minimum resolution to snap apps with full functionality. check that first to make sure it is correct. 



Amy Gx on Wed, 27 Jun 2012 20:44:48

yes my resolution is 1680x1050

its not actually putting the app into snapped view because that works just fine its regarding the apps functionality when it is put into snap view.  most apps from the store when put into snap view show a smaller version of its content or in the case of games show a pause screen or smaller version of the game but the 2 apps i mentioned above dont do that when placed into snap view it just cuts off half the game making it unplayable.

the 2 apps i mentioned dont seem to function properly in snap or make any attempt to adjust to the snapped state but they still made it into the store which is why im confused about what the "must remain functional in snapped view" requirement actually means.

Jesse_F on Wed, 27 Jun 2012 21:19:26


The larger screen of the snapped view should allow functionality of the game. the smaller screen would be for viewing only. I was able to snap Tap 'n' Pop and play it. I am not sure what type of monitor you are using but if you have another available, you might want to test it on that one, as well, to make sure it is not the monitor. Let us know what you find out.



Amy Gx on Wed, 27 Jun 2012 21:29:57

this is how the 2 games look when i snap them

tap n pop

find animals

when tap n pop is snapped half the balloons are cut off so you cant really play and when find animals is snapped i cant see anything.  is it just me?

Jesse_F on Wed, 27 Jun 2012 21:36:43


What you are seeing is correct. You will be able to utilize the larger screen portion and the smaller portion will resume when you make it larger. you should be able to make your desktop the smaller portion as well by dragging the game to the right.



Amy Gx on Wed, 27 Jun 2012 22:20:26

i know those apps work in full or filled states but they dont in the snapped state.  take the 'find animals' game as an example as you can see from the image above when you snap it all you can see is a black zone with a bit of the background but you cant interact with the game it has no functionality at all in snapped view which doesnt seem to comply with the snap view requirements

3.6 Your app must use the mechanisms provided by the system for those features that have them

...... Your app must remain functional when the customer snaps and unsnaps the app.

i interpreted that as you must be able to interact with the app and still use the app while it is snapped but in find animals you cant do anything and it doesnt show anything and in tap n pop although you can still pop the balloons half of them are cut off screen so technically both of these apps do not have a snapped state which i thought was a requirement.

so my question was what exactly does "remain functional" mean? if these 2 apps past the requirements even though they dont show anything in snapped state if i made an app that showed nothing when it was snapped would that pass validation and be accepted into the store?

Rob Caplan [MSFT] on Wed, 27 Jun 2012 22:45:09

Hi Amy,

An app which just shows a static image or icon (such as the Store app) is minimal but sufficient. Great apps will provide useful information, continue to be interactive, etc.

Functional does not mean that you must be able to interact with the app and still use it, but the app shouldn't appear broken.

Unofficially speaking, I suspect that those apps shouldn't have passed certification but slipped through since the cert process is still being worked out. We'll forward your concerns so the process can be examined and corrected.

From a community oriented point of view you can leave a review if you think an app really hits or misses the mark.


Amy Gx on Wed, 27 Jun 2012 23:19:06

so as long as the app basically looks good in snapped view and not broken as the examples i posted appear to be then it doesnt really matter if its functional or not.

i hope i didnt get those apps into trouble i just used them as examples because when i saw them i got confused about what the snap functional requirement meant and just needed clarification.

thanks for clearing that up x