Question

OBULASP on Mon, 20 May 2013 21:16:54


Rating feature is not working in sharepoint 2010 for some users for eg: if i give a rating of 3 in 5 for a sharepoint item in a list it is displaying\updating(came three stars in blue)  but if another user gives rating for the same item or different item it is not displaying \updating.Unable to find the reason

Please anyone share us the possible reasons.


balaobulareddy puli


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Replies

Pratik Vyas on Tue, 21 May 2013 02:28:16


Hi OBULASP,

In order to make the Rating works, please ensure the User Profile service(UPS) and the UPS synchorization service is running.
If you encounter "Cannot complete this action." when rating, please up the SharePoint server to date. The latest Cumulative Update(CU) for SharePoint 2010 can be found from: 

http://blogs.msdn.com/b/joerg_sinemus/archive/2011/04/29/sharepoint-2010-and-april-2011-cu.aspx

Also please refer:

http://social.msdn.microsoft.com/forums/en-US/sharepointgeneralprevious/thread/9e6554db-0e12-4094-b120-618cbc1ef825

Let us know if this helps

Steven Andrews on Tue, 21 May 2013 10:51:20


As Pratik says, the rating column is attached to a functioning UPS.  If this is working, the SharePoint jobs that update these ratings typically run every five minutes.  Until that point, the given rating is only visible to the original rater.

Gunesh Vummiti on Tue, 21 May 2013 12:16:12


Hi OBULASP,

Rating Value updation is completely depends on timer Job. Please check SharePoint 2010 Timer service is started or not in "Services.msi". 

In Central admin check the history of the below two timer job status. If these jobs failed, check the logs and reply with Error message.



Regards,

Gunesh v

OBULASP on Tue, 28 May 2013 23:22:42


Hi All,

Thanks for your Response.

The following blog helped me "http://social.msdn.microsoft.com/forums/en-US/sharepointgeneralprevious/thread/61be417d-89a0-4feb-bb9f-b39a734eb83a" now all other users are able to rate and it is updating

The  issue was permission was not given to all other users in UserProfileServiceApplication->UserPermissions->Permissions for UPSA


balaobulareddy puli