Question

rahu122 on Thu, 30 Jun 2016 14:17:17


Hello All,

I'm getting the following error message when I try to install Azure Active Directory Connect on Server 2008 R2 with Exchange 2010. Also this is a DC as well.

[15:10:09.564] [  1] [INFO ] 
[15:10:09.564] [  1] [INFO ] ================================================================================
[15:10:09.564] [  1] [INFO ] Application starting
[15:10:09.564] [  1] [INFO ] ================================================================================
[15:10:09.565] [  1] [INFO ] Start Time (Local): Thu, 30 Jun 2016 15:10:09 GMT
[15:10:09.565] [  1] [INFO ] Start Time (UTC): Thu, 30 Jun 2016 14:10:09 GMT
[15:10:09.566] [  1] [INFO ] Application Version: 1.1.189.0
[15:10:09.566] [  1] [INFO ] Application Build Date: 2016-05-25 23:27:31Z
[15:10:09.566] [  1] [INFO ] Application Build Identifier: AD-IAM-HybridSync master (8c7d30d)
[15:10:10.119] [  1] [INFO ] machine.config path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\machine.config.
[15:10:10.119] [  1] [INFO ] Default Proxy [ProxyAddress]: <Unspecified>
[15:10:10.119] [  1] [INFO ] Default Proxy [UseSystemDefault]: Unspecified
[15:10:10.119] [  1] [INFO ] Default Proxy [BypassOnLocal]: Unspecified
[15:10:10.119] [  1] [INFO ] Default Proxy [Enabled]: True
[15:10:10.119] [  1] [INFO ] Default Proxy [AutoDetect]: Unspecified
[15:10:10.147] [  1] [INFO ] AADConnect changes ALLOWED: Successfully acquired the configuration change mutex.
[15:10:10.189] [  1] [INFO ] RootPageViewModel.GetInitialPages: Beginning detection for creating initial pages.
[15:10:10.200] [  1] [INFO ] Checking if machine version is 6.1.7601 or higher
[15:10:10.228] [  1] [INFO ] The current operating system version is 6.1.7601, the requirement is 6.1.7601.
[15:10:10.228] [  1] [INFO ] Password Sync supported: 'True'
[15:10:10.250] [  1] [INFO ] DetectInstalledComponents stage: The installed OS SKU is 7
[15:10:10.261] [  1] [INFO ] DetectInstalledComponents stage: Checking install context.
[15:10:10.267] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Online Services Sign-In Assistant for IT Professionals
[15:10:10.271] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.279] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {03c97135-0e31-4334-9215-63827d4f07d4}: no registered products found.
[15:10:10.281] [  1] [INFO ] Determining installation action for Microsoft Online Services Sign-In Assistant for IT Professionals (03c97135-0e31-4334-9215-63827d4f07d4)
[15:10:10.281] [  1] [INFO ] Product Microsoft Online Services Sign-In Assistant for IT Professionals is not installed.
[15:10:10.283] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Azure Active Directory Module for Windows PowerShell
[15:10:10.283] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.283] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {bbf5d0bf-d8ae-4e66-91ab-b7023c1f288c}: no registered products found.
[15:10:10.286] [  1] [INFO ] Determining installation action for Microsoft Azure Active Directory Module for Windows PowerShell
[15:10:10.363] [  1] [INFO ] CheckInstallationState: Packaged version (1.1.189.0), Installed version (0.0.0).
[15:10:10.363] [  1] [INFO ] CheckInstallationState: AAD PowerShell will be extracted (1.1.189.0 > 0.0.0).
[15:10:10.363] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Visual C++ 2013 Redistributable Package
[15:10:10.363] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.367] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {20400cf0-de7c-327e-9ae4-f0f38d9085f8}: verified product code {a749d8e6-b613-3be3-8f5f-045c84eba29b}.
[15:10:10.367] [  1] [VERB ] Package=Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005, Version=12.0.21005, ProductCode=a749d8e6-b613-3be3-8f5f-045c84eba29b, UpgradeCode=20400cf0-de7c-327e-9ae4-f0f38d9085f8
[15:10:10.367] [  1] [INFO ] Determining installation action for Microsoft Visual C++ 2013 Redistributable Package (20400cf0-de7c-327e-9ae4-f0f38d9085f8)
[15:10:10.367] [  1] [INFO ] Product Microsoft Visual C++ 2013 Redistributable Package (version 12.0.21005) is installed.
[15:10:10.368] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Directory Sync Tool
[15:10:10.370] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.370] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.
[15:10:10.370] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.
[15:10:10.370] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {545334d7-13cd-4bab-8da1-2775fa8cf7c2}: no registered products found.
[15:10:10.379] [  1] [INFO ] Determining installation action for Microsoft Directory Sync Tool UpgradeCodes {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}, {dc9e604e-37b0-4efc-b429-21721cf49d0d}
[15:10:10.379] [  1] [INFO ] DirectorySyncComponent: Product Microsoft Directory Sync Tool is not installed.
[15:10:10.379] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Sync Engine
[15:10:10.380] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.380] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {545334d7-13cd-4bab-8da1-2775fa8cf7c2}: no registered products found.
[15:10:10.380] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.
[15:10:10.380] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.
[15:10:10.383] [  1] [INFO ] Determining installation action for Azure AD Sync Engine (545334d7-13cd-4bab-8da1-2775fa8cf7c2)
[15:10:10.500] [  1] [INFO ] Product Azure AD Sync Engine is not installed.
[15:10:10.587] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Connect Health agent for sync
[15:10:10.587] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.587] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {114fb294-8aa6-43db-9e5c-4ede5e32886f}: no registered products found.
[15:10:10.587] [  1] [INFO ] Determining installation action for Azure AD Connect Health agent for sync (114fb294-8aa6-43db-9e5c-4ede5e32886f)
[15:10:10.587] [  1] [INFO ] Product Azure AD Connect Health agent for sync is not installed.
[15:10:10.587] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Connect agent
[15:10:10.587] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.587] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {a8b03820-e701-44d7-b65e-6ffbb866a861}: no registered products found.
[15:10:10.587] [  1] [INFO ] Determining installation action for Azure AD Connect agent (a8b03820-e701-44d7-b65e-6ffbb866a861)
[15:10:10.587] [  1] [INFO ] Product Azure AD Connect agent is not installed.
[15:10:10.587] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Command Line Utilities
[15:10:10.587] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.587] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {52446750-c08e-49ef-8c2e-1e0662791e7b}: no registered products found.
[15:10:10.587] [  1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Command Line Utilities (52446750-c08e-49ef-8c2e-1e0662791e7b)
[15:10:10.587] [  1] [INFO ] Product Microsoft SQL Server 2012 Command Line Utilities is not installed.
[15:10:10.587] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Express LocalDB
[15:10:10.587] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.587] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {c3593f78-0f11-4d8d-8d82-55460308e261}: no registered products found.
[15:10:10.587] [  1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Express LocalDB (c3593f78-0f11-4d8d-8d82-55460308e261)
[15:10:10.587] [  1] [INFO ] Product Microsoft SQL Server 2012 Express LocalDB is not installed.
[15:10:10.587] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Native Client
[15:10:10.587] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.588] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {1d2d1fa0-e158-4798-98c6-a296f55414f9}: verified product code {d411e9c9-ce62-4dbf-9d92-4cb22b750ed5}.
[15:10:10.588] [  1] [VERB ] Package=Microsoft SQL Server 2012 Native Client , Version=11.1.3000.0, ProductCode=d411e9c9-ce62-4dbf-9d92-4cb22b750ed5, UpgradeCode=1d2d1fa0-e158-4798-98c6-a296f55414f9
[15:10:10.588] [  1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Native Client (1d2d1fa0-e158-4798-98c6-a296f55414f9)
[15:10:10.588] [  1] [INFO ] Product Microsoft SQL Server 2012 Native Client (version 11.1.3000.0) is installed.
[15:10:10.588] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Azure AD Connect Azure AD Connector
[15:10:10.588] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.588] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {fb3feca7-5190-43e7-8d4b-5eec88ed9455}: no registered products found.
[15:10:10.588] [  1] [INFO ] Determining installation action for Microsoft Azure AD Connect Azure AD Connector (fb3feca7-5190-43e7-8d4b-5eec88ed9455)
[15:10:10.588] [  1] [INFO ] Product Microsoft Azure AD Connect Azure AD Connector is not installed.
[15:10:10.589] [  1] [INFO ] Determining installation action for Microsoft Azure AD Connection Tool.
[15:10:10.678] [  1] [WARN ] Failed to read DisplayName registry key: An error occurred while executing the 'Get-ItemProperty' command. Cannot find path 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MicrosoftAzureADConnectionTool' because it does not exist.
[15:10:10.678] [  1] [INFO ] Product Microsoft Azure AD Connection Tool is not installed.
[15:10:10.678] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure Active Directory Connect
[15:10:10.678] [  1] [VERB ] Getting list of installed packages by upgrade code
[15:10:10.678] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {d61eb959-f2d1-4170-be64-4dc367f451ea}: verified product code {337e88b3-6961-420c-bf5d-fa1fdf73aa7c}.
[15:10:10.679] [  1] [VERB ] Package=Microsoft Azure AD Connect, Version=1.1.189.0, ProductCode=337e88b3-6961-420c-bf5d-fa1fdf73aa7c, UpgradeCode=d61eb959-f2d1-4170-be64-4dc367f451ea
[15:10:10.679] [  1] [INFO ] Determining installation action for Azure Active Directory Connect (d61eb959-f2d1-4170-be64-4dc367f451ea)
[15:10:10.679] [  1] [INFO ] Product Azure Active Directory Connect (version 1.1.189.0) is installed.
[15:10:10.679] [  1] [INFO ] Checking for DirSync conditions.
[15:10:10.679] [  1] [INFO ] DirSync not detected. Checking for AADSync/AADConnect upgrade conditions.
[15:10:10.679] [  1] [INFO ] Sync engine is not present. Performing clean install.
[15:10:14.159] [  1] [INFO ] Page transition from "Welcome" [LicensePageViewModel] to "Express Settings" [ExpressSettingsPageViewModel]
[15:10:14.378] [  1] [INFO ] App Properties/Metrics:
[15:10:14.380] [  1] [INFO ]    Runtime.Start=2016-06-30T15:10:09+01:00
[15:10:14.380] [  1] [INFO ]    Application.Version=1.1.0.0-1464218851
[15:10:14.380] [  1] [INFO ]    Application.IsDebugBuild=False
[15:10:14.380] [  1] [INFO ]    Environment.OperatingSystem.VersionString=Microsoft Windows NT 6.1.7601 Service Pack 1
[15:10:14.380] [  1] [INFO ]    Environment.OperatingSystem.Platform=Win32NT
[15:10:14.380] [  1] [INFO ]    Environment.OperatingSystem.ServicePack=Service Pack 1
[15:10:14.380] [  1] [INFO ]    Environment.OperatingSystem.ProductType=DomainController
[15:10:14.380] [  1] [INFO ]    Environment.OperatingSystem.Sku=7
[15:10:14.380] [  1] [INFO ]    Environment.OperatingSystem.Language=0809
[15:10:14.380] [  1] [INFO ]    Runtime.PerformConfiguration.Result=NotStarted
[15:10:14.380] [  1] [INFO ]    Environment.Computer.Make=dell inc.
[15:10:14.380] [  1] [INFO ]    Environment.Computer.Model=poweredge t710
[15:10:14.380] [  1] [INFO ]    Environment.OperatingSystem.IsDomainJoined=True
[15:10:14.380] [  1] [INFO ]    Runtime.SyncEngine.InstallState=InstallRequired
[15:10:14.380] [  1] [INFO ]    Runtime.SyncEngine.InstallResult=NotStarted
[15:10:14.380] [  1] [INFO ]    Runtime.InitialDetectionResult=InstallSyncEngine
[15:10:14.380] [  1] [INFO ]    Runtime.WizardPageFlow=NewScenario
[15:10:14.380] [  1] [INFO ]    Runtime.EncodedPageNavigationBytes=AQQA
[15:10:14.380] [  1] [INFO ]    Runtime.EncodedHelpLinkUsageBytes=
[15:10:14.381] [  9] [INFO ] Starting Telemetry Send
[15:10:14.388] [  1] [INFO ] Starting a background thread in Express Settings. Background Task Id: 1.
[15:10:14.395] [  6] [INFO ] Checking if machine version is 6.1.7601 or higher
[15:10:14.395] [  6] [INFO ] The current operating system version is 6.1.7601, the requirement is 6.1.7601.
[15:10:14.395] [  6] [INFO ] Password Sync supported: 'True'
[15:10:14.435] [  1] [INFO ] Express Settings install is supported: domain-joined + OS version allowed.
[15:10:16.683] [  1] [INFO ] Express Settings:  Updating page flow for EXPRESS mode install.
[15:10:16.685] [  1] [INFO ] Called SetWizardMode(ExpressInstall, True)
[15:10:16.723] [  1] [INFO ] Starting a background thread in Express Settings. Background Task Id: 2.
[15:10:16.751] [  7] [INFO ] Starting a background thread in Install required components. Background Task Id: 3.
[15:10:16.762] [ 10] [INFO ] SyncEngineSetupViewModel: Validating sync engine settings.
[15:10:16.770] [ 10] [INFO ] Starting Sync Engine installation
[15:10:16.772] [ 10] [INFO ] Starting Prerequisite installation
[15:10:16.773] [ 10] [VERB ] WorkflowEngine created
[15:10:16.776] [ 10] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Online Services Sign-In Assistant for IT Professionals
[15:10:16.784] [ 10] [VERB ] Getting list of installed packages by upgrade code
[15:10:16.784] [ 10] [INFO ] GetInstalledPackagesByUpgradeCode {03c97135-0e31-4334-9215-63827d4f07d4}: no registered products found.
[15:10:16.784] [ 10] [INFO ] Determining installation action for Microsoft Online Services Sign-In Assistant for IT Professionals (03c97135-0e31-4334-9215-63827d4f07d4)
[15:10:16.784] [ 10] [INFO ] Product Microsoft Online Services Sign-In Assistant for IT Professionals is not installed.
[15:10:16.784] [ 10] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Azure Active Directory Module for Windows PowerShell
[15:10:16.784] [ 10] [VERB ] Getting list of installed packages by upgrade code
[15:10:16.784] [ 10] [INFO ] GetInstalledPackagesByUpgradeCode {bbf5d0bf-d8ae-4e66-91ab-b7023c1f288c}: no registered products found.
[15:10:16.784] [ 10] [INFO ] Determining installation action for Microsoft Azure Active Directory Module for Windows PowerShell
[15:10:16.913] [ 10] [INFO ] CheckInstallationState: Packaged version (1.1.189.0), Installed version (0.0.0).
[15:10:16.913] [ 10] [INFO ] CheckInstallationState: AAD PowerShell will be extracted (1.1.189.0 > 0.0.0).
[15:10:16.913] [ 10] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Visual C++ 2013 Redistributable Package
[15:10:16.913] [ 10] [VERB ] Getting list of installed packages by upgrade code
[15:10:16.913] [ 10] [INFO ] GetInstalledPackagesByUpgradeCode {20400cf0-de7c-327e-9ae4-f0f38d9085f8}: verified product code {a749d8e6-b613-3be3-8f5f-045c84eba29b}.
[15:10:16.914] [ 10] [VERB ] Package=Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005, Version=12.0.21005, ProductCode=a749d8e6-b613-3be3-8f5f-045c84eba29b, UpgradeCode=20400cf0-de7c-327e-9ae4-f0f38d9085f8
[15:10:16.914] [ 10] [INFO ] Determining installation action for Microsoft Visual C++ 2013 Redistributable Package (20400cf0-de7c-327e-9ae4-f0f38d9085f8)
[15:10:16.914] [ 10] [INFO ] Product Microsoft Visual C++ 2013 Redistributable Package (version 12.0.21005) is installed.
[15:10:16.923] [ 10] [VERB ] Created task 97f98fc5-58b5-4e5d-97fc-e62c1edd764e with name Install Prerequisites
[15:10:16.930] [ 10] [VERB ] Created task 91b870cb-fedb-43a2-a367-e7fdd0e03125 with name Uninstall Microsoft Online Sign-In Assistant
[15:10:16.931] [ 10] [VERB ] Created task 53ff587b-bbaa-4e03-adf0-18bfa3d06d3f with name Install Microsoft Online Sign-In Assistant
[15:10:16.931] [ 10] [VERB ] Created task e8598c10-c9f7-4cb8-82e8-47fe1330a460 with name Uninstall Microsoft Online PowerShell Module
[15:10:16.932] [ 10] [VERB ] Created task c2f7d2d2-c5a2-4f4f-ae21-13d0b5c9ab6b with name Install Microsoft Online PowerShell Module
[15:10:16.932] [ 10] [VERB ] Created task f5a85a41-85b9-40ca-82f8-d75f95bd96b8 with name Install Visual C++ Redistributable for Visual Studio 2013
[15:10:16.937] [ 10] [VERB ] Executing task Install Prerequisites
[15:10:16.939] [ 10] [VERB ] Waiting for task to complete: Install Prerequisites
[15:10:16.950] [ 22] [VERB ] Executing task Uninstall Microsoft Online Sign-In Assistant
[15:10:16.956] [ 23] [INFO ] Task 'Uninstall Microsoft Online Sign-In Assistant' has finished execution
[15:10:16.958] [ 22] [INFO ] Task 'Uninstall Microsoft Online Sign-In Assistant' finished successfully
[15:10:16.958] [ 22] [VERB ] Executing task Install Microsoft Online Sign-In Assistant
[15:10:18.884] [ 24] [INFO ] Task 'Install Microsoft Online Sign-In Assistant' has finished execution
[15:10:18.884] [ 22] [INFO ] Task 'Install Microsoft Online Sign-In Assistant' finished successfully
[15:10:18.884] [ 22] [VERB ] Executing task Uninstall Microsoft Online PowerShell Module
[15:10:18.886] [ 25] [INFO ] Task 'Uninstall Microsoft Online PowerShell Module' has finished execution
[15:10:18.886] [ 22] [INFO ] Task 'Uninstall Microsoft Online PowerShell Module' finished successfully
[15:10:18.886] [ 22] [VERB ] Executing task Install Microsoft Online PowerShell Module
[15:10:19.457] [ 26] [INFO ] Task 'Install Microsoft Online PowerShell Module' has finished execution
[15:10:19.457] [ 22] [INFO ] Task 'Install Microsoft Online PowerShell Module' finished successfully
[15:10:19.457] [ 22] [VERB ] Executing task Install Visual C++ Redistributable for Visual Studio 2013
[15:10:19.459] [ 27] [INFO ] Task 'Install Visual C++ Redistributable for Visual Studio 2013' has finished execution
[15:10:19.459] [ 22] [INFO ] Task 'Install Visual C++ Redistributable for Visual Studio 2013' finished successfully
[15:10:19.459] [ 22] [INFO ] Task 'Install Prerequisites' has finished execution
[15:10:19.459] [ 10] [VERB ] Waited 0:00:02.5201442 for task to complete: Install Prerequisites
[15:10:19.461] [  1] [INFO ] Page transition from "Express Settings" [ExpressSettingsPageViewModel] to "Connect to Azure AD" [AzureTenantPageViewModel]
[15:10:19.560] [  1] [WARN ] Failed to read IAzureActiveDirectoryContext.AzureADUsername registry key: An error occurred while executing the 'Get-ItemProperty' command. Property IAzureActiveDirectoryContext.AzureADUsername does not exist at path HKEY_CURRENT_USER\SOFTWARE\Microsoft\Azure AD Connect.
[15:10:19.563] [  1] [INFO ] Property Username failed validation with error Username must be in the format name@domain.com or name@domain.onmicrosoft.com
[15:10:32.283] [  1] [INFO ] Property Password failed validation with error A Microsoft Azure password is required.
[15:10:33.713] [  9] [INFO ] AzureTenantPage: Beginning Windows Azure tenant credentials validation.
[15:10:33.740] [  9] [INFO ] DiscoverAzureInstance [Worldwide]: authority=https://login.windows.net/tansales.onmicrosoft.com, awsServiceResource=https://graph.windows.net.
[15:10:33.844] [  9] [INFO ] Authenticate: ADAL authentication is enabled.
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:33:  - ProvisioningWebServiceProvider: ADAL .NET with assembly version '2.24.0.0', file version '2.24.30411.1323' and informational version '4482033c813cb2fd31423c80b5027d0b5dfb7a6c' is running...
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:33:  - ProvisioningWebServiceProvider: Clearing Cache :- 0 items to be removed
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:33:  - ProvisioningWebServiceProvider: Successfully Cleared Cache
[15:10:33.871] [  9] [INFO ] Authenticate-ADAL: acquiring token using explicit tenant credentials.
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:33: b41a5c93-f686-48fd-b164-b8f025021f60 - AcquireTokenNonInteractiveHandler: === Token Acquisition started:
Authority: https://login.windows.net/tansales.onmicrosoft.com/
Resource: https://graph.windows.net
ClientId: cb1056e2-e479-49de-ae31-7812af012ed8
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (0 items)
Authentication Target: User

AzureADConnect.exe Information: 0 : 30/06/2016 14:10:33: b41a5c93-f686-48fd-b164-b8f025021f60 - <RunAsync>d__0: Looking up cache for a token...
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:33: b41a5c93-f686-48fd-b164-b8f025021f60 - <RunAsync>d__0: No matching token was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:33: b41a5c93-f686-48fd-b164-b8f025021f60 - AsyncMethodBuilderCore: Sending user realm discovery request to 'https://login.windows.net/common/UserRealm/optima@tansales.onmicrosoft.com?api-version=1.0'
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: b41a5c93-f686-48fd-b164-b8f025021f60 - AsyncMethodBuilderCore: User with hash '18EIPLnmM/NglRHJg52UBGW7S/1dSYGDGx3GN6QD0jk=' detected as 'Managed'
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: b41a5c93-f686-48fd-b164-b8f025021f60 - <RunAsync>d__0: Storing token in the cache...
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: b41a5c93-f686-48fd-b164-b8f025021f60 - <RunAsync>d__0: An item was stored in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: b41a5c93-f686-48fd-b164-b8f025021f60 - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: eHE3PZXX427K8BPpJ6wp3IwJB+DvG2HvY1Qb4zzCOfo=
Refresh Token Hash: WMFKYTuOHQGCnurtl/2ISXh5PcV+X8fzNKeFnw7FTvM=
Expiration Time: 30/06/2016 15:10:33 +00:00
User Hash: TOP1KbwcVDLw2OgRBppbZqwAAOarnMEEgEN5tFxmV6E=

[15:10:34.376] [  9] [INFO ] Authenticate-ADAL: retrieving company configuration for tenant=98aa965d-75ee-4a6d-b07c-15c3c5d4f860.
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 249e815f-fd19-4bb3-a633-4bc071181971 - AcquireTokenNonInteractiveHandler: === Token Acquisition started:
Authority: https://login.windows.net/tansales.onmicrosoft.com/
Resource: https://graph.windows.net
ClientId: cb1056e2-e479-49de-ae31-7812af012ed8
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (1 items)
Authentication Target: User

AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 249e815f-fd19-4bb3-a633-4bc071181971 - <RunAsync>d__0: Looking up cache for a token...
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 249e815f-fd19-4bb3-a633-4bc071181971 - TokenCache: An item matching the requested resource was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 249e815f-fd19-4bb3-a633-4bc071181971 - <RunAsync>d__0: 59.98258329 minutes left until token in cache expires
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 249e815f-fd19-4bb3-a633-4bc071181971 - <RunAsync>d__0: A matching item (access token or refresh token or both) was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 249e815f-fd19-4bb3-a633-4bc071181971 - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: eHE3PZXX427K8BPpJ6wp3IwJB+DvG2HvY1Qb4zzCOfo=
Refresh Token Hash: WMFKYTuOHQGCnurtl/2ISXh5PcV+X8fzNKeFnw7FTvM=
Expiration Time: 30/06/2016 15:10:33 +00:00
User Hash: TOP1KbwcVDLw2OgRBppbZqwAAOarnMEEgEN5tFxmV6E=

[15:10:34.854] [  9] [INFO ] Authenticate: tenantId=(98aa965d-75ee-4a6d-b07c-15c3c5d4f860), IsDirSyncing=True, IsPasswordSyncing=False, DomainName=, DirSyncFeatures=8224, AllowedFeatures=None.
[15:10:34.968] [  9] [INFO ] DiscoverAzureEndpoints [AzurePowerShell]: ServiceEndpoint=https://provisioningapi.microsoftonline.com/provisioningwebservice.svc, AdalAuthority=https://login.windows.net/tansales.onmicrosoft.com, AdalResource=https://graph.windows.net.
[15:10:34.968] [  9] [INFO ] AcquireServiceToken [AzurePowerShell]: acquiring additional service token.
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 6e7b9a82-3af4-4ede-a5d8-fcf2f6944608 - AcquireTokenNonInteractiveHandler: === Token Acquisition started:
Authority: https://login.windows.net/tansales.onmicrosoft.com/
Resource: https://graph.windows.net
ClientId: cb1056e2-e479-49de-ae31-7812af012ed8
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (1 items)
Authentication Target: User

AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 6e7b9a82-3af4-4ede-a5d8-fcf2f6944608 - <RunAsync>d__0: Looking up cache for a token...
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 6e7b9a82-3af4-4ede-a5d8-fcf2f6944608 - TokenCache: An item matching the requested resource was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 6e7b9a82-3af4-4ede-a5d8-fcf2f6944608 - <RunAsync>d__0: 59.9730827466667 minutes left until token in cache expires
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 6e7b9a82-3af4-4ede-a5d8-fcf2f6944608 - <RunAsync>d__0: A matching item (access token or refresh token or both) was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:34: 6e7b9a82-3af4-4ede-a5d8-fcf2f6944608 - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: eHE3PZXX427K8BPpJ6wp3IwJB+DvG2HvY1Qb4zzCOfo=
Refresh Token Hash: WMFKYTuOHQGCnurtl/2ISXh5PcV+X8fzNKeFnw7FTvM=
Expiration Time: 30/06/2016 15:10:33 +00:00
User Hash: TOP1KbwcVDLw2OgRBppbZqwAAOarnMEEgEN5tFxmV6E=

[15:10:34.969] [  9] [INFO ] AzureTenantPage: attempting to connect to Azure via AAD PowerShell.
[15:10:34.971] [  9] [INFO ] ConnectMsolService: connecting using an AccessToken.
[15:10:35.194] [  9] [WARN ] Failed to import module MSOnline for PowerShell Command Connect-MsolService
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:35:  - ConnectMsolService: ADAL .NET with assembly version '2.23.0.0', file version '2.23.30226.1847' and informational version '0b5f258db72d0632d3693d262acbf77b634e9136' is running...
[15:10:35.592] [  9] [INFO ] AzureTenantPage: successfully connected to Azure via AAD PowerShell.
[15:10:35.783] [  9] [WARN ] Failed to import module MSOnline for PowerShell Command Get-MsolCompanyInformation
[15:10:36.014] [  9] [INFO ] AzureTenantPage: Successfully retrieved company information for tenant 98aa965d-75ee-4a6d-b07c-15c3c5d4f860.
[15:10:36.016] [  9] [INFO ] AzureTenantPage: DirectorySynchronizationEnabled=True
[15:10:36.018] [  9] [INFO ] AzureTenantPage: DirectorySynchronizationStatus=Enabled
[15:10:36.020] [  9] [INFO ] PowershellHelper: lastDirectorySyncTime=null
[15:10:36.025] [  9] [WARN ] Failed to import module MSOnline for PowerShell Command Get-MsolDomain
[15:10:36.194] [  9] [INFO ] AzureTenantPage: Successfully retrieved 3 domains from the tenant.
[15:10:36.212] [  9] [INFO ] AzureTenantPage: Windows Azure tenant credentials validation succeeded.
[15:10:36.213] [  9] [INFO ] Page transition from "Connect to Azure AD" [AzureTenantPageViewModel] to "Connect to AD DS" [ConfigOnPremiseCredentialsPageViewModel]
[15:10:36.216] [  9] [INFO ] Property Username failed validation with error The username format is incorrect. Specify the username in the format of DOMAIN\username.
[15:10:45.025] [  1] [INFO ] Property Password failed validation with error A password is required.
[15:10:46.541] [  7] [INFO ] ConfigOnPremiseCredentialsPage: Validating credentials.
[15:10:46.567] [  7] [INFO ] ConfigOnPremiseCredentialsPage: LogonUser succeeded for user TANSALES\administrator
[15:10:46.814] [  7] [INFO ] Start GetEnterpiseAdminSid using rootdomain tansales.local
[15:10:46.821] [  7] [INFO ] EnterpiseAdminSid=S-1-5-21-788079661-3885667074-3718685250-519
[15:10:46.876] [  7] [INFO ] ValidateCredentials UseExpressSettings: The domain name 'tansales.local' was successfully matched.
[15:10:46.881] [  7] [INFO ] ConfigOnPremiseCredentialsPage: Validating forest
[15:10:46.883] [  7] [INFO ] Validating forest with FQDN tansales.local
[15:10:46.921] [  7] [INFO ] Examining domain tansales.local (:0% complete)
[15:10:46.923] [  7] [INFO ] ValidateForest: using TS-SERVER.tansales.local to validate domain tansales.local
[15:10:46.925] [  7] [INFO ] Successfully examined domain tansales.local GUID:a6b3e5a1-8031-4628-b691-cb36b0616efe  DN:DC=tansales,DC=local
[15:10:46.941] [  7] [INFO ] ConfigOnPremiseCredentialsPageViewModel: Credentials will be used to administer the AD MA account (New Install).
[15:10:47.079] [  7] [INFO ] DiscoverAzureEndpoints [AzurePowerShell]: ServiceEndpoint=https://provisioningapi.microsoftonline.com/provisioningwebservice.svc, AdalAuthority=https://login.windows.net/tansales.onmicrosoft.com, AdalResource=https://graph.windows.net.
[15:10:47.079] [  7] [INFO ] AcquireServiceToken [AzurePowerShell]: acquiring additional service token.
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: 35dac80a-c0f6-4375-8014-c8307c12d35e - AcquireTokenNonInteractiveHandler: === Token Acquisition started:
Authority: https://login.windows.net/tansales.onmicrosoft.com/
Resource: https://graph.windows.net
ClientId: cb1056e2-e479-49de-ae31-7812af012ed8
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (1 items)
Authentication Target: User

AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: 35dac80a-c0f6-4375-8014-c8307c12d35e - <RunAsync>d__0: Looking up cache for a token...
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: 35dac80a-c0f6-4375-8014-c8307c12d35e - TokenCache: An item matching the requested resource was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: 35dac80a-c0f6-4375-8014-c8307c12d35e - <RunAsync>d__0: 59.7712045333333 minutes left until token in cache expires
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: 35dac80a-c0f6-4375-8014-c8307c12d35e - <RunAsync>d__0: A matching item (access token or refresh token or both) was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: 35dac80a-c0f6-4375-8014-c8307c12d35e - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: eHE3PZXX427K8BPpJ6wp3IwJB+DvG2HvY1Qb4zzCOfo=
Refresh Token Hash: WMFKYTuOHQGCnurtl/2ISXh5PcV+X8fzNKeFnw7FTvM=
Expiration Time: 30/06/2016 15:10:33 +00:00
User Hash: TOP1KbwcVDLw2OgRBppbZqwAAOarnMEEgEN5tFxmV6E=

[15:10:47.080] [  7] [VERB ] MsolDomainExtensions.GetAllConfiguredDomains: Connecting to MSOL service.
[15:10:47.080] [  7] [INFO ] ConnectMsolService: connecting using an AccessToken.
[15:10:47.266] [  7] [WARN ] Failed to import module MSOnline for PowerShell Command Connect-MsolService
[15:10:47.396] [  7] [WARN ] Failed to import module MSOnline for PowerShell Command Get-MsolDomain
[15:10:47.527] [  7] [INFO ] Page transition from "Connect to AD DS" [ConfigOnPremiseCredentialsPageViewModel] to "Azure AD sign-in" [UserSignInConfigPageViewModel]
[15:10:47.531] [  7] [INFO ] Starting a background thread in Azure AD sign-in configuration. Background Task Id: 4.
[15:10:47.701] [ 15] [INFO ] DiscoverAzureEndpoints [AzurePowerShell]: ServiceEndpoint=https://provisioningapi.microsoftonline.com/provisioningwebservice.svc, AdalAuthority=https://login.windows.net/tansales.onmicrosoft.com, AdalResource=https://graph.windows.net.
[15:10:47.701] [ 15] [INFO ] AcquireServiceToken [AzurePowerShell]: acquiring additional service token.
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: f70c7c43-c1f9-4789-a602-449a092883e2 - AcquireTokenNonInteractiveHandler: === Token Acquisition started:
Authority: https://login.windows.net/tansales.onmicrosoft.com/
Resource: https://graph.windows.net
ClientId: cb1056e2-e479-49de-ae31-7812af012ed8
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (1 items)
Authentication Target: User

AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: f70c7c43-c1f9-4789-a602-449a092883e2 - <RunAsync>d__0: Looking up cache for a token...
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: f70c7c43-c1f9-4789-a602-449a092883e2 - TokenCache: An item matching the requested resource was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: f70c7c43-c1f9-4789-a602-449a092883e2 - <RunAsync>d__0: 59.7608372733333 minutes left until token in cache expires
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: f70c7c43-c1f9-4789-a602-449a092883e2 - <RunAsync>d__0: A matching item (access token or refresh token or both) was found in the cache
AzureADConnect.exe Information: 0 : 30/06/2016 14:10:47: f70c7c43-c1f9-4789-a602-449a092883e2 - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: eHE3PZXX427K8BPpJ6wp3IwJB+DvG2HvY1Qb4zzCOfo=
Refresh Token Hash: WMFKYTuOHQGCnurtl/2ISXh5PcV+X8fzNKeFnw7FTvM=
Expiration Time: 30/06/2016 15:10:33 +00:00
User Hash: TOP1KbwcVDLw2OgRBppbZqwAAOarnMEEgEN5tFxmV6E=

[15:10:47.702] [ 15] [VERB ] MsolDomainExtensions.GetAllConfiguredDomains: Connecting to MSOL service.
[15:10:47.702] [ 15] [INFO ] ConnectMsolService: connecting using an AccessToken.
[15:10:47.896] [ 15] [WARN ] Failed to import module MSOnline for PowerShell Command Connect-MsolService
[15:10:48.017] [ 15] [WARN ] Failed to import module MSOnline for PowerShell Command Get-MsolDomain
[15:10:48.160] [  1] [INFO ] UPN Suffix List
[15:10:48.160] [  1] [INFO ] --------------------------------------------------------------------
[15:10:48.160] [  1] [INFO ] UPN Suffix [Azure Status]
[15:10:48.160] [  1] [INFO ] --------------------------------------------------------------------
[15:10:48.162] [  1] [INFO ] tansales.local [Not Added]
[15:10:48.162] [  1] [INFO ] tansales.co.uk [Verified]
[15:10:48.163] [  1] [INFO ] --------------------------------------------------------------------
[15:10:48.163] [  1] [WARN ] Users will not be able to sign-in Azure AD using their on-premises credentials.
[Partial matching domains]
[15:10:51.993] [  1] [INFO ] Page transition from "Azure AD sign-in" [UserSignInConfigPageViewModel] to "Configure" [PerformConfigurationPageViewModel]
[15:10:51.997] [  1] [INFO ] Starting a background thread in Ready to configure. Background Task Id: 5.
[15:10:53.003] [  7] [INFO ] DiscoverAzureEndpoints [AADHealth]: ServiceEndpoint=https://s1.adhybridhealth.azure.com, AdalAuthority=https://login.windows.net/xxxxx.onmicrosoft.com, AdalResource=https://management.core.windows.net/.
[15:11:12.345] [  1] [INFO ] Starting a background thread in Configuring. Background Task Id: 6.
[15:11:12.345] [  9] [INFO ] PerformConfigurationPageViewModel.ExecuteADSyncConfiguration: Preparing to configure sync engine (WizardMode=ExpressInstall).
[15:11:12.347] [  9] [INFO ] PerformConfigurationPageViewModel.ExecuteSyncEngineInstallCore: Preparing to install sync engine (WizardMode=ExpressInstall).
[15:11:12.349] [  9] [INFO ] Starting Sync Engine installation
[15:11:42.163] [  4] [INFO ] Starting Telemetry Send
[15:11:42.167] [  9] [ERROR] PerformConfigurationPageViewModel: Caught exception while installing synchronization service.
Exception Data (Raw): System.Exception: Unable to install the Synchronization Service.  Please see the event log for additional details. ---> Microsoft.Azure.ActiveDirectory.Synchronization.Framework.ProcessExecutionFailedException: Exception: Execution failed with errorCode: 1603.

Details: 
   at Microsoft.Azure.ActiveDirectory.Synchronization.Framework.ProcessAdapter.StartProcessCore(String fileName, String& processOutput, String arguments, String workingDirectory, NetworkCredential credential, Boolean loadUserProfile, Boolean hideWindow, Boolean waitForExit, Boolean traceArguments)
   at Microsoft.Azure.ActiveDirectory.Synchronization.Framework.ProcessAdapterCallerBase.TypeDependencies.StartBackgroundProcessAndWaitForExit(String fileName, String arguments, String workingDirectory, NetworkCredential credential, Boolean loadUserProfile)
   at Microsoft.Azure.ActiveDirectory.Synchronization.Framework.MsiExecAdapter.InstallMsiPackage(String msiPackageDirectory, String msiPackageFileName, String parametersString, String installationPath, NetworkCredential credential, String installLogFileName, Boolean extractOnly, Boolean quiet, Boolean suppressReboot)
   at Microsoft.Azure.ActiveDirectory.Synchronization.Setup.SynchronizationServiceSetupTask.InstallSynchronizationService(String pathToMsiFiles, String msiFileName, String installationPath, String sqlServerName, String sqlInstanceName, Boolean useInstallPathForDBFiles, IDictionary`2 syncServiceGroups, NetworkCredential syncServiceAccountCredential, String logFilePath)
   at Microsoft.Azure.ActiveDirectory.Synchronization.Setup.SynchronizationServiceSetupTask.InstallCore(String logFilePath, String logFileSuffix)
   at Microsoft.Azure.ActiveDirectory.Synchronization.Framework.ActionExecutor.ExecuteWithSetupResultsStatus(SetupAction action, String description, String logFileName, String logFileSuffix)
   at Microsoft.Azure.ActiveDirectory.Synchronization.Setup.SetupBase.Install()
   --- End of inner exception stack trace ---
   at Microsoft.Azure.ActiveDirectory.Synchronization.Setup.SetupBase.ThrowSetupTaskFailureException(String exceptionFormatString, String taskName, Exception innerException)
   at Microsoft.Azure.ActiveDirectory.Synchronization.Setup.SetupBase.Install()
   at Microsoft.Online.Deployment.OneADWizard.Providers.EngineSetupProvider.SetupSyncEngine(String setupFilesPath, String installationPath, String sqlServerName, String sqlInstanceName, String serviceAccountName, String serviceAccountDomain, String serviceAccountPassword, String groupAdmins, String groupBrowse, String groupOperators, String groupPasswordSet, Int32 numberOfServiceInstances, ProgressChangedEventHandler progressChanged, NetworkCredential& serviceAccountCredential, SecurityIdentifier& serviceAccountSid)
   at Microsoft.Online.Deployment.OneADWizard.Runtime.Stages.InstallSyncEngineStage.ExecuteInstallCore(ISyncEngineInstallContext syncEngineInstallContext, ProgressChangedEventHandler progressChangesEventHandler)
   at Microsoft.Online.Deployment.OneADWizard.Runtime.Stages.InstallSyncEngineStage.ExecuteInstall(ISyncEngineInstallContext syncEngineInstallContext, ProgressChangedEventHandler progressChangesEventHandler)
   at Microsoft.Online.Deployment.OneADWizard.UI.WizardPages.PerformConfigurationPageViewModel.ExecuteSyncEngineInstallCore(AADConnectResult& result)
[15:11:51.634] [  1] [INFO ] Opened log file at path C:\Users\Administrator\AppData\Local\AADConnect\trace-20160630-151009.log


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Replies

James van den Berg on Thu, 30 Jun 2016 14:51:52


Hello,

Thank you for posting your question on Microsoft TechNet.

How to troubleshoot Azure Active Directory Sync tool  installation and Configuration Wizard errors :

https://support.microsoft.com/en-us/kb/2684395

System requirements

 The Azure Active Directory Sync tool can be installed on a computer if all the following conditions are true: 
  • Windows PowerShell 1.0 is installed on the computer.
  • You are logged on to the computer as a member of the local Administrators group.
  • The computer has a 64-bit processor.
  • The computer is running one of the following operating systems:
    • Windows Server 2003 x64 with Service Pack 2 (SP2) or a later version
    • An x64-based version of Windows Server 2008
  • The computer isn't a domain controller.
  • The computer is joined to an Active Directory domain and is located in the forest that you want to sync with Azure Active Directory (Azure AD). 
  • The Microsoft .NET Framework 3.5 or a later version is installed on the computer.

Hope this information is helpful for you.

Best Regards,

@Jamesvandenberg
---------------------------------------------
(Ps. If this information is helpful, please mark your question as answered for the community.)

rahu122 on Thu, 30 Jun 2016 15:05:07


Hi James,

Thanks for your reply. 

  • Windows PowerShell 1.0 is installed on the computer.

    It is already installed
  • You are logged on to the computer as a member of the local Administrators group.

    Logged in as local administrator
  • The computer has a 64-bit processor.


  • The computer is running one of the following operating systems:
    • Windows Server 2003 x64 with Service Pack 2 (SP2) or a later version
    • An x64-based version of Windows Server 2008

      Windows 2008 R2 with SP1
  • The computer isn't a domain controller.

    I have read somewhere that the new version of Azure active directory connect will support the domain controller.
  • The computer is joined to an Active Directory domain and is located in the forest that you want to sync with Azure Active Directory (Azure AD). 

    Installing on the actual domain controller
  • The Microsoft .NET Framework 3.5 or a later version is installed on the computer.

It has got both 3.5 and 4.5 .NET frameworks.

Even I have tried older tool called DirSync and that also failing. Could you please advice me how to rectify the problem? Basically I planning to migrate some of on-premise user to Office 365 on Hybrid environment.

Thanks