Tejasbst on Tue, 05 Feb 2019 05:17:53
my app has been removed from store for impossible functionality reason. i replied to firstname.lastname@example.org , with a working video of app and its functionality and i have been waiting for the reply since last 5 days. is there any other way to contact them
Tejasbst on Tue, 05 Feb 2019 05:18:51
i forgot to mention the app details
Name: Online Antivirus Scanner
App ID: 9NW52ZKJN8XJ
Tejasbst on Tue, 05 Feb 2019 05:56:21
hello my app has been unpublished due to some violation.
As i received the email i tested my app and it is working fine. l scanned various files from my windows 10 laptop and various url's and it is working perfectly.
please look into the matter and help me get is reinstated on the microsoft store.
Roy Li on Wed, 06 Feb 2019 05:40:13
Have you checked email report from email@example.com. It should tell the details about how the reviewer test your app and in which kind of situation that you will does not work. Need to know more details about how it failed the test. Please keep contact with firstname.lastname@example.org as currently it's the most suitable channel about your issue.